1. Who we are
We design and produce custom medals, trophies, and awards.
This website is used to showcase our work, receive inquiries, and communicate with potential and existing clients.
If you have questions about this policy, you can contact us at:
Email: hello@medall.io
Company name: Medallio

2. Information we collect
We collect only what we need to operate the website and respond to inquiries.
Information you provide to usWhen you fill out a form or contact us directly, we may collect:

• Name
• Email address
• Phone number (if provided)
• Company/organization
• Project details or message content
• Files you upload (if applicable)

We use this information only to respond to your inquiry and communicate about your project.
Information collected automatically (analytics)When you browse the website, certain information is collected automatically through analytics tools such as Google Analytics.
This may include:

• pages visited
• time spent on pages
• browser and device type
• approximate location (country/city)
• referral source (how you arrived on the site)

Analytics data is aggregated and anonymized — we do not use it to identify you personally.
We use analytics to understand how people use the site and improve content and performance.

3. Cookies
We may use cookies and similar technologies to:

• remember preferences
• analyze website traffic
• improve user experience

You can control cookies through your browser settings or block them entirely if you prefer.
Some parts of the website may not function correctly without cookies.

4. How we use your informationWe use your information to:

• reply to inquiries
• prepare quotes and proposals
• communicate about ongoing projects
• improve our website and services
• maintain site security

We do not:
✘ sell your data
✘ rent your data
✘ share your data with advertisers
We only share data with trusted service providers where necessary (for example: website hosting, analytics tools), and only to the extent needed for them to perform their services.

5. How we store and protect your data
We take reasonable technical and organizational measures to protect your information from:

• unauthorized access
• misuse
• loss
• disclosure

Data is stored securely on trusted hosting platforms and is only accessed by authorized team members when needed.
We retain personal data only as long as necessary for the purposes described above, unless a longer retention period is required by law.

6. Third-party services
Our website may use third-party tools, including:

• website hosting providers
• analytics services (e.g., Google Analytics)
• embedded content (where relevant)

These third parties may collect data according to their own privacy policies.
You can read more about Google’s practices here:
https://policies.google.com/privacy

7. Your rightsDepending on your location, you may have the right to:

• request access to the personal data we hold about you
• correct inaccurate information
• request deletion of your data
• object to or restrict certain processing
• withdraw consent (where applicable)

To exercise these rights, contact us at:
Email: hello@medall.io
We will respond within a reasonable time.

8. Children’s privacy
Our website is not intended for children under 13.
We do not knowingly collect personal information from children.
If you believe a child has provided us information, please contact us and we will delete it.

9. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this page periodically.

10. Contact
If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: hello@medall.io
Company: Medallio